Customer Service Advisor — Career Growth & Benefits

Scania; Abingdon; Hybrid; GBP 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

In-house training

25 days holiday + public holidays

Competitive employer pension

Discounts on major retail outlets

4x basic salary life insurance

Annual Company Success Payment

Zusammenfassung

Scania in Abingdon is seeking a Customer Service Advisor to be the frontline of customer interaction. You will build relationships with new and existing customers, coordinate routine servicing, repairs and maintenance, and raise invoices for work carried out while keeping customers informed at every stage.

You will meet and greet customers, manage daily tasks efficiently, and use initiative to work independently.

Aufgaben

• Meet and greet all customers on arrival in a professional and friendly manner.
• Manage day to day administrative tasks confidently and efficiently.
• Use initiative and be comfortable working as an individual.
• Plan, schedule, and coordinate work.
• Create and process job cards, checking for existing work in progress.
• Check account detail, available credit and obtain relevant authorisation.
• Provide timely updates to our customers.
• Agree timescales for unscheduled work and follow through to completion.

Jobbeschreibung

Scania in Abingdon is seeking a Customer Service Advisor to be the frontline of customer interaction. You will build relationships with new and existing customers, coordinate routine servicing, repairs and maintenance, and raise invoices for work carried out while keeping customers informed at every stage.

You will meet and greet customers, manage daily tasks efficiently, and use initiative to work independently.