Customer Service Advisor

RVtech; Wakefield; On-site; GBP 23,000 - 28,000; Full time

Job summary

Eine dynamische, moderne Firma in Wakefield sucht leidenschaftliche und freundliche Kundenserviceberater, um Teil eines unterstützenden Teams zu werden. Diese Vollzeitstelle bietet nicht nur ein wettbewerbsfähiges Gehalt, sondern auch hervorragende Vorteile, einschließlich privater Gesundheitsversorgung und Pensionsbeiträgen. Mit der Möglichkeit, innerhalb des Unternehmens aufzusteigen, ist dies eine großartige Gelegenheit für diejenigen, die eine Karriere im Kundenservice anstreben. Wenn Sie in einem schnelllebigen Umfeld gedeihen und außergewöhnlichen Service bieten möchten, ist dies die perfekte Position für Sie.

Benefits

Private medizinische Gesundheitsversorgung

Lebensversicherung

Gruppeneinkommensschutz

Erhöhte Unternehmensrentenbeiträge

Kostenlose Parkplätze

Qualifications

• Leidenschaft für Kundenservice und die Fähigkeit, in einem schnellen Umfeld zu arbeiten.
• Bereitschaft zur Weiterbildung und beruflichen Entwicklung.

Responsibilities

• Unterstützung von Kunden über Telefon und E-Mail zur Bereitstellung außergewöhnlicher Erfahrungen.
• Ziel ist die erste Lösung für Kundenanfragen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Teamarbeit

Education

Keine spezifische Ausbildung erforderlich

Job description

RVtech Wakefield, England, United Kingdom

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RVtech Wakefield, England, United Kingdom

4 days ago Be among the first 25 applicants

Join to apply for the Customer Service Advisor role at RVtech

Join our team in Wakefield and embark on a fulfilling career in Customer Services!

Ready to change your life for the better?

• Full-time Role: 35 hours per week
• Great Location: Wakefield, with Free Car Parking
• Almost immediate interviews and start dates available
• Permanent Positions with Excellent Benefits and Growth Opportunities

We have several vacancies in our Customer Services department, so apply now.

This is a dedicated customer service/contact centre role— no sales involved!

Whether you have previous customer service experience or are passionate about providing exceptional customer experiences and seeking your first job, we want to hear from you.

Why City & Guilds?

At City & Guilds, we offer fantastic opportunities for individuals who pride themselves on delivering outstanding customer service. Here’s what you can expect:

• Best-in-Class Benefits: Private medical healthcare, life assurance, group income protection, increased company pension contributions, and many voluntary benefits.
• Competitive Pay: Starting as an Entry Level Advisor at £23,182 per annum (working 35 hours per week). Progression to Level 1 and Level 2 Advisor roles with increased salary upon successful completion of training.
• Nurturing and Progressive Environment: Join a supportive team that encourages growth and development.

We are looking for passionate, ambitious, and friendly individuals to join our Customer Service team in Wakefield. You will be part of a dynamic, busy department based in our modern Wakefield office.

If you have a passion for excellent customer service and thrive in a fast-paced environment, we want to hear from you!

By joining City & Guilds, you will become part of a well-established business with over 140 years of history.

About The Role

As a Customer Service Advisor, you will support centres, employers, learners, and third parties via telephone and email, providing an exceptional experience.

• This is a pure customer service role, aiming for first-time resolution where possible.
• All Advisors start at an entry level position with opportunities to progress within the role and the wider business.
• Full training is provided.
• We offer a friendly working environment with supportive Trainers, Team Leaders, and experienced colleagues.
• You can use your own initiative; scripted interactions are not used.
• Free car parking is available.