Customer Service Advisor

Interaction Recruitment; Upper Harlestone; On-site; GBP 15,000 - 21,000; Full time

Job summary

Interaction Recruitment is supporting a client for a Customer Service Representative position based at Lodgefarm Industrial Estate, NN5 7US. This full-time temporary-to-permanent role offers 40 hours per week from 8am to 8pm, with a pay rate of £12.71 per hour and weekly pay.

Responsibilities include building rapport, listening to customer needs, and delivering exceptional service across live chat and other channels.

Qualifications

• Excellent customer service skills.
• Great team player.
• 6 months Contact Centre background [not essential].
• Strong communication skills.

Responsibilities

• Build rapport with customers in a consultative manner
• Listen to the customer's needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides.
• Communicating with customers and clients via live chat platforms.

Skills

Excellent customer service

Great team player

6 months contact centre

Strong communication

Job description

Customer Service Representative- Office working

Inspired by their unique client base, our client is looking to add to their growing customer service team to continue to provide a top-quality tailored customer experience.

Employment Type:Full-time temporary to permanent position.

Pay:£12.71 per hour, paid weekly.

Working Hours:40 hours per week, working 5 days out of 7 between the hours of 8am and 8pm Monday - Sunday.

Location: Lodgefarm Industrial Estate, NN5 7US

Responsibilities of a Customer Service Representative

• Build rapport with customers in a consultative manner
• Listen to the customer's needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services & products the company provides.
• Communicating with customers and clients via live chat platforms.

The key skills / experience that we are looking for are:

• Excellent customer service skills
• Great team player
• 6 months Contact Centre background [not essential]
• Strong communication skills

If this sounds like something youwould be interested in, then