Customer Service Advisor

Personnel Solutions (Midlands) Limited; South Hallsands; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Parking on site

Job summary

Personnel Solutions (Midlands) Limited is seeking a Temporary Customer Service Advisor for the Lee Mill (PL21) area. You will answer customer calls, perform outbound updates, and liaise with colleagues across departments.

The role requires calm, confident communication in a busy environment, with on-site parking, with standard Monday–Friday hours (9am–5pm), and the ability to travel to Exeter depo if needed. Start ASAP.

Qualifications

• Must be confident dealing with customers over the phone.
• Ability to multitask in a busy environment.
• Proficient with Microsoft Office/Packages.

Responsibilities

• Answer incoming calls from customers.
• Make outbound calls to provide updates.
• Coordinate with internal departments to escalate or resolve queries.

Skills

Phone communication

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

Temporary Customer Service Role Available in Lee Mill- PL21 area.

This role is to answer calls from customers, making outbound calls to customers providing updates and communicating with internal colleagues in other departments.

Candidates MUST be confident dealing with customers over the phone in a busy environment.

Candidates must be able to work in a busy environment and manage different tasks.

You must be computer literate with Microsoft Packages.

Hours are Monday- Friday 9am- 5pm.

Parking available on site.

Successful candidates must be a confident communicator and be available to start ASAP.

This is an ongoing temporary role.

You may be asked to travel from this site to the Exeter depo therefore you must be happy to travel and be a car driver.

Customer Service Advisor England, Devon, Ivybridge