Customer Service Advisor

Travail Employment Group; Oswestry; On-site; Part time

Job summary

A leading service provider is seeking a detail-oriented Customer Service Advisor in Oswestry. The role involves sorting mail, updating records, and handling inquiries. Ideal candidates will be IT literate with strong communication skills and attention to detail.

Qualifications

• Strong attention to detail and accuracy is vital.
• Good work ethic more important than experience.

Responsibilities

• Sort through return mail and update customer/patient records accurately.
• Respond promptly and professionally to external inquiries.
• Perform general administrative tasks.

Skills

IT literate

Attention to detail

Excellent communication

Organised

Job description

Customer Service Advisor
Temporary
Oswestry
£13.28per hour
9am - 5pm Monday - Friday

The Role:
We are seeking a detail-orientated individual to join a vibrant team as a Customer Service Advisor. Located within the Oswestry area, your primary responsibilities will be to sort through return mail systems, collate and update customer/patient records, send appropriate documentation to the correct addresses and support with incoming calls. Additionally, you will handle various administration tasks to ensure smooth operation of our customer service department. This is an excellent opportunity for a proactive individual to gain valuable exposure within a leading service providers workplace.

The Customer Service Advisor Responsibilities -

• Sort through return mail and update customer/patient records accurately and in a timely manner


• Collate and verify customer information from multiple sources


• Maintain GDPR standards throughout


• Respond promptly and professionally to external inquiries via email, telephone and other communication channels.


• Support customers with any inquiries and provide a comprehensive understanding of any products and services


• Perform general administrative tasks

The ideal candidate -
The ideal Customer Service Advisor will have the following skills:

• IT literate


• Comprehensive understanding of GDPR


• Strong attention to detail and accuracy is vital.


• Good work ethic more important than experience


• Excellent communication skills, both written and verbal.


• Organised with a proactive manner


• An ability to work independently as well as part of a team

Key Skills and Alternative Job Titles -
Customer Service, Administrator, Coordinator, Record management Customer Data Coordinator.

To Apply
Travail Employment Group is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days you have not been successful on this occasion and unless otherwise advised.
All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training, and qualifications our client considers necessary for this position.