Customer service advisor

TN United Kingdom; Epsom; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking organization as a Customer Service Advisor in a dynamic contact center environment. This full-time role offers a supportive team atmosphere where your communication skills and empathy will shine. You'll assist customers with various inquiries, ensuring they receive the best service possible. Enjoy a competitive benefits package, including free gym membership and generous holiday allowance. If you're passionate about helping others and eager to grow your career, this is the perfect opportunity for you!

Benefits

Free Gym Membership

25 Days Holiday

Healthcare Benefits

Pension Package

Qualifications

• Experience in customer service roles is essential.
• Ability to communicate effectively and empathetically.

Responsibilities

• Assist customers with booking appointments and providing information.
• Discuss contracts and make amendments as needed.

Skills

Customer Service Experience

Communication Skills

Empathy

Teamwork

Education

High School Diploma

Bachelor's Degree

Job description

Customer Service Advisor - Contact Centre

Immediate start available for candidates interested in joining our contact centre team. The role is based on a full-time schedule from Monday to Friday, 37.5 hours per week, with shifts between 8am and 8pm on a rota basis, including one Saturday morning every six weeks (9am - 1pm).

We offer great career progression opportunities, along with benefits such as free gym membership, 25 days of holiday per year, and a competitive pension package.

About the Role

Are you articulate and empathetic, with a passion for helping people? If customer service is second nature to you, we would love to hear from you. Netbox Recruitment is partnering with a non-profit organization expanding its customer service division.

You will work within a team of passionate customer service professionals, where teamwork and communication are fundamental. Your responsibilities will include assisting customers with booking appointments, providing information about services, discussing contracts, and making amendments. This is a varied, busy role with ample opportunities for learning and development.

Candidate Background

We welcome applicants with customer service experience from backgrounds such as:

• Hospitality
• Waitstaff
• Call centres
• Reception and administration
• Graduates
• Administrative roles

Benefits

Enjoy benefits including free healthcare, gym membership, 25 days holiday annually, and a good pension scheme.

To apply, please contact Sarah at 01634 668 186 (option 2) or apply online today.