Customer Service Advisor

ZIGUP plc; Cambridge; On-site; GBP 29,000 - 34,000; Full time

Job summary

Join a leading Accident and Collision Repair specialist as a Customer Service Advisor in Cambridge. You'll engage with customers and the team, ensuring high-quality service while working in a dynamic environment with excellent benefits, including a competitive salary and bonus opportunities.

Benefits

Uncapped monthly bonus schemes

Guaranteed bonus during holidays

Free life assurance (x2 your salary)

Employee vehicle-leasing schemes

Pension & save-as-you-earn share scheme

Retailer discounts via Benefits App

24/7 GP and mental health support

Wagestream app for financial control

Investment in development and career progression

Qualifications

• Experienced in customer service roles.
• Full UK Manual Driving Licence required.

Responsibilities

• First point of contact for customers and partners.
• Ensure excellent customer experience.

Skills

Customer service

Flexibility

Communication

Job description

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Customer Service Advisor

Reference: JUN20250730

Expiry date: 15:45, Mon, 30th Jun 2025

Location: Cambridge

Benefits: A superb range of benefits

Duration: Permanent

Customer Service Advisor

Salary - £29,284.92 per annum with opportunity to earn bonus

45 hours per week

This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our busy site in Cambridge.

As the first point of contact, you'll speak to customers, the Bodyshop, and third parties to ensure excellent customer experience. Flexibility is required as no two days are the same. A driving licence is necessary if you will be part of the team.

You will need a Full UK Manual Driving Licence.

Why choose FMG RS?

We offer a fantastic basic salary and much more. Benefits include:

• Uncapped monthly bonus schemes and guaranteed bonus during holidays
• Additional day’s leave for your birthday
• Free life assurance (x2 your salary)
• Employee vehicle-leasing schemes
• Pension & save-as-you-earn share scheme
• Retailer discounts and cashback deals via our Benefits App
• Well-being services including 24/7 GP, mental health support, physiotherapy, and more
• Wagestream app for financial control and discounts
• Part of ZIGUP, supporting mobility solutions across UK, Ireland, and Spain
• Opportunity to boost earnings through bonus schemes
• Investment in your development and career progression
• Growing industry with investments in EV capabilities and training

Join the FMG RS family

We believe our people are our strength. Why wait? Be part of a reliable, expert, and innovative team.