Customer Service Advisor

ZIGUP plc; Cambridge; On-site; GBP 29,000 - 34,000; Full time

Job summary

ZIGUP plc is seeking an experienced Customer Service Advisor to join their busy site in Cambridge. This permanent role offers a competitive salary, significant bonus opportunities, and a superb range of benefits, ensuring that every customer receives an excellent experience. A Full UK Manual Driving Licence is required for this exciting opportunity.

Benefits

Uncapped monthly bonus schemes

Additional days' leave for birthday

Free life assurance (x2 basic salary)

Exclusive employee vehicle-leasing schemes

Pension & Save-as-you-earn share scheme

Benefits App with discounts and cashback

24/7 GP and well-being services

Financial wellbeing app (Wagestream)

Investment in development and progression

Opportunities to boost earnings through bonus schemes

Qualifications

• Experienced in customer service roles.
• Full UK Manual Driving Licence required.

Responsibilities

• Act as the first point of contact for customers.
• Ensure excellent customer experience.
• Communicate with Bodyshop and third parties.

Skills

Customer Service

Communication

Flexibility

Job description

Customer Service Advisor

Reference: JUN20250730

Expiry date: 15:45, Mon, 30th Jun 2025

Location: Cambridge

Benefits: A superb range of benefits

Duration: Permanent

Salary: £29,284.92 per annum with opportunity to earn bonus

Hours: 45 hours per week

This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists at our busy site in Cambridge.

As the first point of contact, you'll speak to the customer, the Bodyshop, and third parties to ensure every customer has an excellent experience. Flexibility is required as no two days are the same. A driving licence is necessary if you're to be part of the team.

You will need a Full UK Manual Driving Licence.

Why choose FMG RS?

We offer a fantastic basic salary, along with many benefits, including:

• Uncapped monthly bonus schemes and a guaranteed average bonus during holidays
• Additional days' leave to celebrate your birthday
• Free life assurance (x2 your basic salary)
• Exclusive employee vehicle-leasing schemes
• Pension & Save-as-you-earn share scheme
• A Benefits App with retailer discounts and cashback deals
• Well-being services including 24/7 GP, mental health support, physiotherapy, health cash plan, dental, and travel insurance
• Wagestream financial wellbeing app for control over your pay, savings, and discounts
• Part of ZIGUP, a leading provider of mobility solutions across the UK, Ireland, and Spain
• Opportunities to boost earnings through bonus schemes
• Investment in your development and progression within FMG RS and the wider ZIGUP business
• Growing industry presence with investments in EV capabilities, workshops, and training centers

Join the FMG RS family

We believe our team is the best in the industry. What are you waiting for?

We are: agile, experts, imaginative, reliable.