Customer Service Advisor

Tate Recruitment; Greater London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic and innovative Tech Insurance firm that is transforming the industry. As a Customer Service Advisor, you'll connect with customers through phone, email, and live chat, providing tailored solutions with cutting-edge technology. This role is perfect for those who thrive in fast-paced environments and have a passion for customer service. With a strong team and inspiring leadership, this opportunity promises growth and the chance to make a real impact in a forward-thinking company. If you're ready to take your career to the next level, this is your chance!

Qualifications

• Experience in customer service within contact centres or similar environments.
• Ability to thrive in fast-paced settings and support customers effectively.

Responsibilities

• Serve as the voice of the brand through various communication channels.
• Guide and support customers while maintaining high service levels.

Skills

Contact centre experience

Live chat support

Email support

Knowledge of FCA-regulated environments

Entrepreneurial mindset

Education

Degree educated

Tools

Zendesk

Job description

2 days ago Be among the first 25 applicants

This range is provided by Tate Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Tate Recruitment

Hybrid | Award-Winning Tech Insurance Brand | Central London HQ

Our client isn’t just growing, they’re disrupting. A global Tech Insurance firm with cutting-edge products and a fierce customer-first attitude is on the lookout for ambitious Customer Service Advisors ready to join a high-performing team.

If you’ve got experience in contact centres, thrive in fast-paced environments, and want to work alongside some of the best talent - this is your shot.

The Role:

You’ll be the voice of the brand, connecting with customers via phone, email, and live chat. You’ll guide, support, and tailor solutions using best-in-class tech, while always keeping service levels high.

Why You’ll Love It Here:

Inspiring team and leadership

You Bring:

Contact centre/live chat/email support experience

Insurance, banking or FCA-regulated environment knowledge

Zendesk a plus

Entrepreneurial mindset & team spirit

Degree educated

Join a company that’s shaking up the market, with big tech, bold ideas, and a culture that rewards ambition.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service

Industries

• Insurance

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