Customer Service Advisor

(function(w,d,s,l,i){w[l]=w[l]|[];w[l].push({'gtm.start':new Date().getTime(),event:'gtm.js'});var f; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a Customer Service Advisor for an ongoing contract position in Birmingham. The role involves assisting surveyors, scheduling property surveys, and maintaining accurate records. Successful candidates will have face-to-face customer service experience and proficiency in Excel, along with a driving license and vehicle access.

Qualifications

• Proven face-to-face customer service experience.
• Excellent organisational and communication skills.
• Basic proficiency in Excel for data input.

Responsibilities

• Contact residents to schedule property surveys.
• Accompany surveyors to sites to assist in conducting surveys.
• Ensure accurate data entry and record-keeping.

Skills

Customer Service

Organisational Skills

Communication Skills

Data Entry

Tools

Excel

Job description

CUSTOMER SERVICE ADVISOR WITH SOCIAL HOUSING EXPERIENCE REQUIRED FOR A CONTRACT POSITION IN BIRMINGHAM

Job Title: Customer Service Advisor

Location: Birmingham B31

Hourly Rate: GBP14-18 Per Hour

Contract length: Initially 3 months / Ongoing work.

Overview for Customer Service Advisor role:

Customer Care Advisor responsibilities:

• Contact residents to schedule property surveys.
• Accompany surveyors to sites to assist in conducting surveys.
• Ensure accurate data entry and record-keeping using Excel.
• Travel to various locations within South Birmingham.

The Customer Care Advisor will need the following experience:

• Proven face-to-face customer service experience.
• Excellent organisational and communication skills.
• Basic proficiency in Excel for data input.
• Full UK driving licence and access to a vehicle.
• Experience of working in the housing sector.

For more information contact George on (phone number removed) or send an email to removed)