Customer Service Administrator Tlnt1_Ni

Honeycomb Jobs Limited; Belfast City District; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Benefits package details to discuss

Job summary

Honeycomb Jobs Limited is partnering with a local business to recruit a Customer Service Administrator on a full-time, permanent basis in Belfast. You will deliver excellent customer service while supporting day-to-day administration, handling inquiries, processing orders, and maintaining records.

The ideal candidate will have customer service and/or administration experience, with strong communication and organisational skills, and be comfortable working in a busy environment following

Qualifications

• Experience in customer service and/or administration.
• Strong communication and organisational skills.
• Able to work in a busy environment and follow processes accurately.

Responsibilities

• Handle customer enquiries and resolve issues efficiently.
• Process purchase orders and update internal systems.
• Prepare and maintain customer contracts.
• Complete accurate data entry and keep records up to date.
• Provide general administrative support as required.

Skills

Customer Service

Data Entry

Inbound Queries

Record Keeping

Job description

Honeycomb is delighted to be working with a successful and well-established local business to recruit a Customer Service Administrator on a full-time, permanent basis. This is an excellent opportunity to join a growing organisation who is well established in the industry, offering long-term career development and progression.

The Role You will be responsible for providing excellent customer service while supporting the day-to-day administration of the business. Duties will include:

• Handling customer enquiries and resolving issues efficiently.
• Processing purchase orders and updating internal systems.
• Preparing and maintaining customer contracts.
• Completing accurate data entry and keeping records up to date.
• Providing general administrative support as required.

The Person The ideal candidate will have previous customer service and/or administration experience, with strong communication and organisational skills. You should be confident working in a busy environment, able to follow processes accurately, work well within a team and use your own initiative when required.

The Package The package for this role includes a starting salary of £27,300. With offices based outside of Belfast City Centre, this role offers a working week of Monday - Friday 8:30am-5pm. This is an excellent opportunity for someone who is keen to develop and progress within their career.

• attractive benefits package which can be discussed upon conversation with Honeycomb.

All conversations are strictly confidential.

Honeycomb is committed to providing equality of opportunity to all. Please note, we are receiving an exceptionally high number of applications and present and will be unable to shortlist candidates who are not meeting the specific requirements for this role. Due to the high volume of applications, we may be unable to provide individual feedback. We thank you in advance for your understanding. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Skills

• Customer Service Administrator
• Data Entry
• Inbound Queries
• Maintaining Records