Customer Service Administrator

Berry Recruitment; Tolvaddon Downs; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

33 day's annual leave including bank_h

Pension Scheme

Cycle to Work Scheme

Paid eye tests

Regular Company Socials

Job summary

Berry Recruitment is seeking a well organised and confident Customer Service Administrator in the United Kingdom. The role is full-time, Monday to Friday, 09:00 – 17:00, handling telephone enquiries, providing excellent customer service, and performing general administration and basic data entry.

The ideal candidate will have a confident telephone manner, strong communication skills and experience using Outlook and Office 365, with previous administration experience preferred.

Qualifications

• Experience in general administration and data entry.
• Proficient with Outlook and Office 365.
• Confident telephone manner and good communication.
• Quick learner with time-management and organisation.

Responsibilities

• Handle telephone enquiries.
• Provide excellent customer service.
• Complete general administration.
• Perform basic data entry.

Skills

Telephone etiquette

Customer service

Communication skills

Time management

Organisational skills

Tools

Outlook

Office 365

Job description

We are looking for a well organised and confident Customer Service Administrator.

The role is full-time, Monday to Friday, 09:00 - 17:00

This role will involve handling telephone enquiries, providing excellent customer service, completing general administration and basic data entry.

The ideal candidate will have a confident telephone manner, good communication skills and experience using Outlook and Office 365. Previous administration experience is preferred. You'll need to be a quick learner with good time-management and organisational skills.

Benefits include

• 33 day's annual leave including bank holidays
• Pension Scheme
• Cycle to Work Scheme
• Paid eye tests
• Regular Company Socials

We are committed to fair and inclusive recruitment. All applicants will be considered on the basis of their skills, experience, qualifications and ability to perform the role, and no applicant will be treated less favourably because of a protected characteristic under the Equality Act 2010