Customer Service Administrator

Pertemps; Southampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading manufacturing company in Millbrook, Southampton is looking for a Customer Service Administrator to join their fast-growing team. This permanent role involves managing customer communications, overseeing order despatch, and performing various administrative tasks. Candidates should possess strong administrative skills, a professional telephone manner, and be organized. Working hours are Monday to Friday from 08:30 to 17:30 with a competitive salary and bonus opportunities.

Qualifications

• Experience in an administrative role is required.
• Sage software proficiency is an advantage.
• Ability to multitask and provide customer support.

Responsibilities

• Handle incoming phone calls and emails.
• Manage accurate data entry and general administrative tasks.
• Organise and despatch orders while keeping customers informed.

Skills

Excellent telephone manner

Proven administration experience

Sage experience

Team Player

Organised and self-efficient

Job description

Pertemps are currently recruiting for a Customer Service Administrator to join a leading Manufacturing company in Millbrook Southampton. This is a permanent position.



Responsibilities for this Customer Service Administrator role:

• Managing incoming phone calls and emails
  
  
• Accurate and timely data entry
  
  
• General administrative duties including photocopying, filing, invoicing and document management
  
  
• Organising and arranging the despatch of orders
  
  
• Providing administrative support
  
  
• Keeping customers updated on order progress
  
  
• Creating and distributing job sheets
  
  
• Offering friendly, professional customer support and guidance
  
  

Requirements for this Customer Service Administrator role:

• Excellent telephone manner
  
  
• Proven administration experience
  
  
• Sage experience
  
  
• Team Player
  
  
• Organised and self-efficient
  
  
  
  

The role:

• This is a permanent position
  
  
• Monday – Friday 08:30am – 17:30pm with a 1 hour lunch break
  
  
• £25,400 plus annual bonus
  
  
• Great opportunity to join a fast growing team
  
  

If you are interested in this Customer Service Administrator position, please apply below or get in touch with Amy at Pertemps