Customer Service Administrator

Uniti Titanium; Slough; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading company as a Customer Service Administrator to enhance customer satisfaction while ensuring operational excellence. This office-based role offers a dynamic environment where you will support multiple teams and utilize your strong communication and IT skills. Enjoy opportunities for training and growth while contributing to impactful work in the education sector.

Benefits

Full training provided

Regular incentives and recognition for hard work

Team socials and events funded by the company

Qualifications

• 3+ years in B2B administration or customer service.
• Confident communicator both written and verbal.
• Fast learner with strong IT skills.

Responsibilities

• Responding to customer and supplier queries with speed and professionalism.
• Overseeing the delivery of products and services to end users.
• General administrative support to keep operations running smoothly.

Skills

Organised

Detail-focused

Confident communicator

IT skills

Self-starter

Job description

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About Us

Utility Rentals is a market-leading finance provider to the education sector. We help schools stretch their budgets further through smart, flexible rental solutions that make tech and equipment more accessible.

About Us

Utility Rentals is a market-leading finance provider to the education sector. We help schools stretch their budgets further through smart, flexible rental solutions that make tech and equipment more accessible.

As we continue to grow, were on the lookout for a motivated, organised and proactive Customer Service Administrator to join our central team.

The Role

This is an office based customer service role ideal for someone who enjoys keeping things organised, loves helping people, and thrives in a fast-paced environment.

What Youll Be Doing

• Responding to customer and supplier queries with speed and professionalism
• Working in the ordering team, overseeing the delivery of products and services to our end user
• Supporting the sales team by sourcing quotes, updating price lists, and creating proposals
• Helping the finance team chase invoices and log payments
• Overseeing aftersales repairs from start to finish, keeping customers updated every step of the way
• Logging all interactions in our CRM system
• General administrative support to keep operations running smoothly
  
  

What Were Looking For?

Must-Haves

• 3+ years in B2B administration or customer service
• Multi-tasker - no two days are the same, your role will be varied!
• Organised, detail-focused and great at multitasking
• Confident communicator both written and verbal
• Fast learner with strong IT skills
• Self-starter who takes initiative and solves problems independently
• A positive, team-oriented attitude
• Driving licence and own car
  
  

Bonus Points For

• Experience working in or with schools/education
  
  

Why Join Us???

• Full training provided
• Be part of a fast-growing, successful company
• Regular incentives and recognition for hard work
• Team socials and events funded by the company
• Make a real impact by supporting schools across the UK
  
  

Ready to Apply

If youre a driven, enthusiastic team player whos looking to be valued and supported in your role wed love to hear from you. Send us your CV and tell us what makes you a great fit!

• No agencies please we recruit directly.
• You must be eligible to work in the UK.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Administrative and Support Services

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