Customer Service Administrator

Castle Employment Agency Ltd; Pickering; On-site; GBP 15,000 - 21,000; Part time

Job summary

Castle Employment Agency Ltd in Pickering is seeking a part-time Customer Service Administrator on a temporary basis with a view to permanent for the right candidate. The role combines admin tasks, customer interactions, and organisation, with training provided.

Duties include answering calls, greeting showroom customers, processing orders, arranging couriers, and keeping orders ready for collection. The schedule is Tue/Thu 8am-5pm, Fri 8am-4pm, plus every third Saturday 8:30am-1pm, at £13 per

Qualifications

• No specific experience required.
• Great attitude and willingness to help out.
• Reliable, friendly, and organised.

Responsibilities

• Answering phone calls and assisting customers with enquiries.
• Welcoming customers in the showroom.
• Processing sales orders and inputting purchase invoices.
• Arranging couriers for customer deliveries.
• Ensuring orders are ready for collection by customers.
• Handling general admin tasks to keep operations running smoothly.

Skills

Customer service

Administration

Communication

Job description

Are you looking for a part-time role in a friendly and supportive environment?

We're on the lookout for a Customer Service Administrator to join a well-established business in Pickering, starting on a temporary basis with a genuine view to go permanent for the right person.

If you enjoy a mix of admin tasks, customer interaction, and keeping things organised, this could be the perfect role for you!

Some of the Customer Service Administrator duties will be:

• Answering phone calls, assisting customers with enquiries
• Welcoming customers in the showroom
• Processing sales orders and inputting purchase invoices
• Arranging couriers for customer deliveries
• Ensuring orders are in the right place for customers to collect
• Handling other general admin tasks to keep things running smoothly

We're looking for someone reliable, friendly, and happy to get stuck into a variety of tasks. It's not a high-pressure environment, so this role would suit someone who puts their customers needs first, and takes pride in keeping things organised.

Full training will be provided, so no specific experience is needed, just a great attitude and a willingness to help out.

This will be working 3 days a week, Tuesdays and Thursdays 8am-5pm and Fridays 8am-4pm with a 30-minute lunch break, earning an hourly rate of £13.00 per hour. You will also be required to work every third Saturday working 8:30am-1pm.