Part-time Customer Service Administrator

Reed; Long Lee; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Immediate start available

Part-time hours

Potential extension to maternity cover

Friendly and supportive environment

Job summary

Reed is seeking an experienced and proactive Sales Administrator to join our busy office in Silsden. This part-time, temporary role offers an immediate start and involves handling customer enquiries, processing orders, and supporting the sales team in a fast-paced environment.

You will mainly contact customers daily for orders, process payments, raise invoices, manage records in Sage 50, and ensure excellent service by phone and email.

Qualifications

• Prev. experience in a sales administration, customer service or office administration role.
• Strong working knowledge of Sage 50 is essential.
• Excellent telephone manner and customer service skills.
• Confident communicating with customers by phone and email.
• Good attention to detail and organisational skills.
• Ability to manage multiple tasks and prioritise workload effectively.
• Competent with Microsoft Office applications.

Responsibilities

• Proactively contact customers daily to obtain recurring orders.
• Answer inbound customer inquiries by phone.
• Make outbound calls to support sales activity and relationships.
• Process card payments accurately.
• Raise invoices; perform general sales administration.
• Maintain customer records and orders in Sage 50.
• Support general office administration and the wider team.
• Deliver a professional, friendly customer service experience.

Skills

Customer service

Phone & email communication

Attention to detail

Organisational skills

Multitasking

Sales administration experience

Tools

Sage 50

MS Office

Job description

Part-time Temporary Sales Administrator - Immediate Start

Location: Silsden, West YorkshireSalary: £13.00 per hourHours: Monday to Tuesday, 9:00am to 3:15pm - increasing to include Wednesdays 9.00am to 3.15pm- ideal if you are looking for school hoursContract: Temporary, Immediate Start

Our key client based in Silsden/Keighley is seeking an experienced and proactive Sales Administrator to join their busy office team on a temporary basis with an immediate start available.

This is a varied role suited to someone who enjoys customer interaction, administration, and providing excellent service within a fast-paced office environment.

Key Responsibilities

• Proactively contact existing customers on a daily basis to obtain recurring orders
• Answer incoming customer enquiries via telephone
• Make outbound calls to customers to support sales activity and maintain relationships
• Process card payments accurately and efficiently
• Raise invoices and carry out general sales administration duties
• Maintain customer records and order information using Sage 50
• Handle general office administration and support the wider team as required
• Deliver a professional and friendly customer service experience at all times

Skills & Experience Required

• Previous experience in a sales administration, customer service or office administration role
• Strong working knowledge of Sage 50 is essential
• Excellent telephone manner and customer service skills
• Confident communicating with customers by phone and email
• Good attention to detail and organisational skills
• Ability to manage multiple tasks and prioritise workload effectively
• Competent with Microsoft Office applications

Benefits

• Immediate start available
• £13.00 per hour
• Part-time hours offering excellent work-life balance
• Opportunity for the assignment to be extended into maternity cover
• Friendly and supportive working environment