Customer Service Administrator

Forrest Recruitment; Manchester; On-site; GBP 24,000 - 30,000; Full time

Job summary

Une entreprise bien établie à Manchester recherche un Customer Service Administrator. Le candidat idéal aura une expérience en service client, avec des compétences en traitement de commandes et capacité à fournir des devis. Ce rôle implique également la gestion des communications avec les clients et l'organisation de livraisons.

Qualifications

• Expérience solide en service client, notamment en fournissant des devis.
• Compétences en traitement des commandes sont un avantage.

Responsibilities

• Prendre des appels et communiquer avec les clients pour discuter de leurs besoins.
• Fournir des devis détaillés et traiter les commandes dans le système.
• Liaison avec l'équipe de conception pour organiser les livraisons.

Skills

Customer Service Experience

Order Processing

Job description

Customer Service Administrator, Manchester

Client:

Forrest Recruitment

Location:

Manchester, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

b1b3a2e65189

Job Views:

33

Posted:

22.06.2025

Expiry Date:

06.08.2025

Job Description:

Job Overview

Due to workload and growth, this well established company are looking for an experienced Customer Service Administrator to join the team. Duties will include;

• Taking calls and liaising with customers to discuss their requirements
• Providing detailed quotes
• Processing orders onto the system
• Liaising with the design and installation team to arrange dates for delivery and fitting
• Being the point of contact for queries, late or missing deliveries
• Making follow up calls to customers to ensure happy with the service and products

To be successful, you will have strong customer service experience – experience of providing quotes to customers is essential. Order processing skills are a definite advantage.

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Created on 22/06/2025 by TN United Kingdom