Customer Service Administrator - Permanent x 2

Manpower; Preston; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading company is seeking a Customer Service Administrator for a full-time, permanent position in Preston. This role involves ensuring excellent customer interactions, managing orders, and providing account support. The ideal candidate will have strong communication skills, attention to detail, and proficiency in Microsoft Office. Join their team and contribute to delivering exceptional customer service.

Benefits

Free on-site parking

Qualifications

• Excellent communication skills, both written and verbal.
• Strong attention to detail and organizational abilities.
• Proficient in Microsoft Office Suite and comfortable learning new software.

Responsibilities

• Serve as the primary point of contact for customers via phone and email.
• Accurately process and manage customer orders.
• Open and maintain new customer accounts.

Skills

Communication skills

Attention to detail

Organisational abilities

Problem-solving

Microsoft Office Suite

Job description

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Customer Service Administrator - Permanent x 2, Preston

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Client:

Manpower

Location:

Preston, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

528a24380533

Job Views:

7

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Customer Service Administrator - Full-Time Position
Location: Preston - In Office
Working Hours:** Monday to Thursday: 8:30 AM - 5:00 PM; Friday: 8:30 AM - 4:30 PM
Type: Permanent
Salary: 25k
Benefits: Free on-site parking
Immediate start.
About Us
Manpower are proud to represent a progressive company, committed to delivering exceptional customer service. As a Customer Service Administrator, you will play a pivotal role in supporting our Account and Sales Managers, ensuring our customers receive the best experience possible.

Key Responsibilities

• 
  Customer Interaction: Serve as the primary point of contact for customers via phone and email, addressing inquiries and providing solutions promptly.
• 
  Order Processing: Accurately process and manage customer orders, ensuring timely and correct deliveries.
• 
  Account Management: Open and maintain new customer accounts, updating records as necessary.
• 
  Internal Collaboration: Work closely with Account and Sales Managers to support daily operations and ensure seamless service delivery.
• 
  System Updates: Maintain detailed and up-to-date customer notes in our internal systems.
• 
  Payment Processing: Handle office payments and assist with financial transactions as required.
• 
  Issue Resolution: Proactively address customer concerns, seeking effective solutions and ensuring satisfaction.

Ideal Candidate
We are looking for someone who:

• 
  Has excellent communication skills, both written and verbal.
• 
  Demonstrates strong attention to detail and organisational abilities.
• 
  Is proficient in Microsoft Office Suite and comfortable learning new software.
• 
  Possesses a proactive approach to problem-solving and customer service.
• 
  Can work effectively both independently and as part of a team.
  
  If this is you - Apply today!
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