Customer Service & Admin Coordinator (Office-Based)

HR GO Recruitment; Bridgwater; On-site; GBP 26,000 - 27,000; Full time

Job summary

HR GO Recruitment seeks a Customer Service Administrator to join our busy team in Bridgwater. This on-site role focuses on order processing, invoicing support, and customer liaison to ensure smooth operations.

You will handle queries via email, phone, face-to-face and MS Teams, and may cover colleagues during absences. Occasional UK travel for training is expected. Training and onboarding are provided.

Qualifications

• Excellent customer service skills and the ability to build rapport with a wide range of people.
• Outstanding communication skills (phone, email, face-to-face).
• Strong attention to detail and good arithmetic.
• Team player, adaptable, and comfortable with change.

Responsibilities

• Order processing (including logistics document preparation)
• Supporting invoicing
• Liaising with external sales team
• Handling queries via email, phone, face-to-face and MS Teams
• Covering colleagues during absences
• Filing and system updates
• General admin tasks
• Occasional UK travel for training

Skills

Customer service

Communication

Attention to detail

Team player

Tools

MS Office

Job description

HR GO Recruitment seeks a Customer Service Administrator to join our busy team in Bridgwater. This on-site role focuses on order processing, invoicing support, and customer liaison to ensure smooth operations.

You will handle queries via email, phone, face-to-face and MS Teams, and may cover colleagues during absences. Occasional UK travel for training is expected. Training and onboarding are provided.