Customer Service & Admin Coordinator - Logistics

Recruit4staff (Wrexham) Ltd; Wrexham; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Pension scheme

28 days annual leave

Job summary

Recruit4staff represents an established logistics business seeking a Customer Service Administrator to work in Wrexham. The role is office-based and includes handling telephone and email inquiries, resolving issues, and maintaining stock records in the Warehouse Management System.

You will support multiple departments and ensure customer satisfaction remains a priority. Salary ranges from £28,228 to £30,160 per year, with Monday to Friday hours, 8 hours per day, and a 30-minute unpaid lunch

Qualifications

• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• A positive attitude with a willingness to learn and develop.

Responsibilities

• Provide excellent customer service by telephone and email.
• Investigate and resolve customer queries and maintain relationships.
• Liaise with drivers and warehouse colleagues; process goods and record stock in a WMS.
• Provide general administrative support and cross-department communication.

Skills

Excellent communication

Organisational skills

Positive attitude

Microsoft Excel

Tools

Microsoft Excel

Job description

Recruit4staff represents an established logistics business seeking a Customer Service Administrator to work in Wrexham. The role is office-based and includes handling telephone and email inquiries, resolving issues, and maintaining stock records in the Warehouse Management System.

You will support multiple departments and ensure customer satisfaction remains a priority. Salary ranges from £28,228 to £30,160 per year, with Monday to Friday hours, 8 hours per day, and a 30-minute unpaid lunch