Office-Based Logistics Customer Service & Admin

Recruit4staff LTD; Wrexham; Presencial; GBP 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension scheme

28 days' annual leave (incl Bank Hols)

Descripción de la vacante

Recruit4staff Ltd represents an established logistics business seeking a Customer Service Administrator to be based in Wrexham. The role involves handling customer enquiries by phone and email, resolving issues promptly and maintaining strong customer relationships.

You will liaise with drivers and warehouse teams, process goods, and accurately record stock using a Warehouse Management System (WMS). The position is office-based with a collaborative team environment.

Formación

• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Positive attitude with a willingness to learn and develop.

Responsabilidades

• Provide customer service by telephone and email, responding to enquiries promptly and professionally.
• Investigate and resolve customer queries and maintain strong relationships.
• Liaise with drivers and warehouse colleagues; process goods and record stock using WMS.
• Enter accurate information into company systems and provide general administrative support.
• Communicate across departments and escalate issues as needed.

Conocimientos

Communication skills

Organisation

Positive attitude

Microsoft Excel

Independent worker

Herramientas

Warehouse Management System (WMS)

Descripción del empleo

Recruit4staff Ltd represents an established logistics business seeking a Customer Service Administrator to be based in Wrexham. The role involves handling customer enquiries by phone and email, resolving issues promptly and maintaining strong customer relationships.

You will liaise with drivers and warehouse teams, process goods, and accurately record stock using a Warehouse Management System (WMS). The position is office-based with a collaborative team environment.