Customer Sales Team Leader | Uncapped Commission & Benefits

MOBILITAS GROUP LIMITED; Braintree; Hybride; GBP 29 000 - 36 000; Plein temps

Avantages offerts par ce poste

uncapped commission structure

24 days annual leave

Bank holidays extra days

CareMiles discounts

Résumé du poste

CareCo HQ in Braintree is seeking a Customer Sales Team Leader to drive revenue by leading a team of Customer Sales Advisors and delivering outstanding customer service.

You will mentor staff, achieve daily KPIs, handle escalations, and ensure sales processes comply with policies. A strong sales background and people leadership are essential for this role.

We offer uncapped commission, generous annual leave, parking on-site, and support for professional development.

Qualifications

• Experience leading customer sales teams.
• Proven ability to coach and mentor staff.
• Strong KPI and targets drive.
• Excellent customer service and communication.
• Ability to learn new systems quickly.

Responsabilités

• Act as an ambassador for CareCo, providing the very best customer service at all times
• Support and lead a team of Customer Sales Advisors, ensuring targets and KPI's are achieved
• Deal with manager escalation calls and emails
• Process customer sales in line with call compliance requirements
• Monitor the volume of calls and assist to support the sales floor
• Liaise with third-party suppliers ensuring any issues are dealt with

Connaissances

Leadership & coaching

Sales skills

Customer service

KPI achievement

Communication skills

Outils

CRM software

MS Office

Description du poste

CareCo HQ in Braintree is seeking a Customer Sales Team Leader to drive revenue by leading a team of Customer Sales Advisors and delivering outstanding customer service.

You will mentor staff, achieve daily KPIs, handle escalations, and ensure sales processes comply with policies. A strong sales background and people leadership are essential for this role.

We offer uncapped commission, generous annual leave, parking on-site, and support for professional development.