Customer Sales Manager

TN United Kingdom; England; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Relations Manager to join their team at a care home in Hampshire. In this role, you will leverage your sales and business development expertise to promote the care home through community engagement and events. You will be responsible for achieving occupancy targets while ensuring exceptional customer service. This role offers the opportunity to make a meaningful impact on residents' lives within a supportive and inclusive team environment. If you're passionate about helping others and ready to take the next step in your career, this position is perfect for you.

Benefits

Competitive salary

Commission structure

Comprehensive benefits package

Supportive team environment

Qualifications

• Proven experience in sales and business development.
• Ability to manage multiple priorities effectively.

Responsibilities

• Achieve targets for resident occupancy and promote the care home.
• Communicate with prospective clients about services and prices.

Skills

Consultative sales approach

Self-motivated

Customer service oriented

Organizational skills

Job description

We have an exciting new role for a Customer Relations Manager based at The Wickets care home in Hampshire. As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote The Wickets through community relationships, events, and PR, ensuring a high level of customer service for each enquiry.

Key Responsibilities:

1. Achieve targets for resident occupancy and average weekly fee.
2. Promote the care home and drive enquiries through events, sponsorships, and PR.
3. Communicate accurate information to prospective clients about our facilities, services, and prices.
4. Monitor competitor landscape and identify market opportunities.
5. Collaborate with the Home Manager and Head of Departments.
6. Complete all required reports accurately and on time.
7. Available for evening and weekend meetings and events as required.

What We're Looking For:

1. Consultative sales approach.
2. Self-motivated, flexible, and enthusiastic.
3. Collaborative, sharing ideas and information.
4. Highly organised, managing multiple priorities.
5. Customer service oriented.

Why Join Care UK?

1. Dynamic, growing organisation dedicated to outstanding care.
2. Supportive, inclusive team environment.
3. Competitive salary and commission structure alongside a comprehensive benefits package.
4. Make a meaningful impact on residents’ lives.

We are committed to recruiting diverse, talented people who share our passion for helping others. If you're ready for the next step in your career, we want to hear from you!

About Us:

Care UK is an award-winning private care company with over 150 care homes across the UK. We are committed to exceptional care for our residents, with our values of Caring, Passionate, and Teamwork at the core of all we do. Join us and help shape the future of care.