Customer Sales Advisor: Expert Guidance & Solutions

Probe UK Limited; East Midlands; Sur place; GBP 25 000 - 31 000; Plein temps

Avantages offerts par ce poste

Full in-depth training

Profit related pay

Life insurance cover

Employee Assistance Programme

23 days holiday + bank holidays

Résumé du poste

Probe UK Limited is seeking a Customer Sales Advisor to join the Central Sales Team. You will speak with customers, understand needs and recommend solutions, delivering engaging virtual demonstrations and guiding them to the right choice.

This 100% office-based role offers a salary of £27,800 with an OTE of £41,800, 23 days holiday plus bank holidays, full training, life cover and an Employee Assistance Programme. Candidates must have the right to live and work in the UK.

Qualifications

• Experience in customer service, consultative sales or customer engagement.
• Experience within automotive, mobility, healthcare or assistive technology would be a strong advantage.
• A natural communicator who can quickly build rapport, listen to customers and understand their needs.
• Excellent organisation and attention to detail, with the ability to manage multiple customer enquiries and keep accurate records.
• A positive, proactive attitude and a genuine commitment to delivering an excellent customer experience.
• Good IT skills, with confidence using Microsoft Office and CRM systems.
• A willingness to learn, develop your product knowledge and actively contribute ideas that can improve the customer experience.

Responsabilités

• Bring products to life online by delivering engaging virtual demonstrations and assessments, helping customers understand their options and identify the solution that best suits their needs.
• Own the customer journey from the first enquiry through to order completion and follow-up, building genuine relationships along the way.
• Be the trusted expert listen carefully, ask the right questions and provide clear, consultative advice that helps customers make confident decisions.
• Work as part of a wider team, supporting customer records, account management, administration and ongoing sales activity to ensure every customer receives a seamless experience.
• Keep your knowledge ahead of the curve through product training, site visits and working closely with field-based demonstrators and installers.

Connaissances

Customer service

Consultative sales

Customer engagement

Communication

Organisation

Attention to detail

Microsoft Office

CRM systems

Willingness to learn

Product knowledge

Outils

Microsoft Office

CRM systems

Description du poste

Probe UK Limited is seeking a Customer Sales Advisor to join the Central Sales Team. You will speak with customers, understand needs and recommend solutions, delivering engaging virtual demonstrations and guiding them to the right choice.

This 100% office-based role offers a salary of £27,800 with an OTE of £41,800, 23 days holiday plus bank holidays, full training, life cover and an Employee Assistance Programme. Candidates must have the right to live and work in the UK.