Customer Relationship Specialist - IT & Dealer Systems

Contechs Consulting Limited; Brentwood; On-site; GBP 25,000 - 35,000; Full time

Job summary

Contechs Consulting Limited is seeking a Customer Relationship Specialist to join their Marketing & Sales Operations team. The role is based at the production plant in Brentwood, Essex, and offers a long-term rolling contract. Candidates will engage with IT systems and dealer management systems, ensuring smooth operational functionality.

This position supports new business leads and requires strong IT knowledge, with the potential for overtime at premium rates after 12 weeks.

Qualifications

• Excellent understanding of IT systems.
• Experience with dealer management systems.
• Degree not essential.

Responsibilities

• Coordinate website and support manager requests.
• Collaborate with offshore teams and manage market rates.
• Support new business leads and generate reports.

Skills

IT knowledge

Report interpretation and validation

Job description

Customer Relationship Specialist - Dealership

*****Customer Relationship Specialist - Dealership*****

New Year new You? Looking for a new position? Are you happy to work ona long term rolling contract? Do you have experience in IT and software systems? Do you have experience in customer relationships and dealing with car dealerships?

Are you happy working on a long term contract role? Essex based? Then look no further....

*****Customer Relationship Specialist - Dealership*****

I am currently working with one of my clients who are one of the UKs largest most influential Automotive OEM'S in the UK. They are currently searching for a Customer Relationship Specialist - Dealership to join their team on a long term rolling contract basis

You will be based within the Marketing & Sales Operations team working onsite the production plant who are located in the South East Region of the UK - Brentwood, Essex

*****Customer Relationship Specialist - Dealership*****

Base 37.5 hours per week with overtime available at premium rates after 12 weeks duration

*****Customer Relationship Specialist - Dealership*****

Position Description:

• Candidates will need to have an excellent understanding of IT systems
• Candidates must have experience with dealer management systems
• You will be coordinating the website and supporting managers requests
• You will have key integration with other dealerships and markets
• You will be implementing a new IT system and ensuring everything works
• You will be supporting concerns and issues which do not run smoothly on the website
• Constant use with databases and understanding roadmap items
• Liaising with offshore teams - following up with their market rates and assisting them with the website and database
• Supporting new business leads
• Run reports from system

Skills

• It knowledge
• Degree isn't essential
• Report interpretation and validation

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