Customer Relationship Specialist - Dealership

Contechs Consulting Limited; Brentwood; On-site; GBP 25,000 - 35,000; Full time

Job summary

Contechs Consulting Limited is seeking a Customer Relationship Specialist to join their Marketing & Sales Operations team. The role is based at the production plant in Brentwood, Essex, and offers a long-term rolling contract. Candidates will engage with IT systems and dealer management systems, ensuring smooth operational functionality.

This position supports new business leads and requires strong IT knowledge, with the potential for overtime at premium rates after 12 weeks.

Qualifications

• Excellent understanding of IT systems.
• Experience with dealer management systems.
• Degree not essential.

Responsibilities

• Coordinate website and support manager requests.
• Collaborate with offshore teams and manage market rates.
• Support new business leads and generate reports.

Skills

IT knowledge

Report interpretation and validation

Job description

Customer Relationship Specialist - Dealership

We are hiring a Customer Relationship Specialist to join the Marketing & Sales Operations team at a leading automotive OEM. This role is based at the production plant in Brentwood, Essex, and is a long‑term rolling contract position.

Key responsibilities:

• Excellent understanding of IT systems.
• Experience with dealer management systems.
• Coordinate website and support manager requests.
• Integrate with other dealerships and markets.
• Implement new IT systems and ensure proper functionality.
• Address and resolve website issues.
• Work with databases and understand roadmap items.
• Collaborate with offshore teams, manage market rates and assist with website/database.
• Support new business leads.
• Generate reports from systems.

Required skills:

• IT knowledge.
• Degree not essential.
• Report interpretation and validation.

Base 37.5 hours per week with overtime available at premium rates after 12 weeks.

Location: Brentwood, Essex, South East Region, UK.