Automotive Dealership DMS/CRM Consultant – Global Automotive Software & Technology Leader

PIE Recruitment; England; Remote; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Company car

Flexible benefits package

Job summary

A leading global automotive technology provider is seeking an Automotive Dealership DMS/CRM Consultant. In this role, you will train and support retail teams on DMS platforms, working with significant automotive brands throughout the UK. Comprehensive DMS understanding and experience in the dealership environment are essential. A strong background in training and problem-solving is necessary. The position offers flexibility and a company car.

Qualifications

• Experience in automotive retail sales or aftersales dealer environment.
• Familiarity with retail dealership DMS platforms.
• Background in training or coaching within a dealership context.

Responsibilities

• Work with major automotive retail brands.
• Train and support teams on the new DMS platform.
• Implement projects and ensure successful go-live.

Skills

DMS understanding

Training/coaching experience

Excellent organization skills

Problem-solving skills

Job description

Automotive Dealership DMS/CRM Consultant – Global Automotive Software & Technology Leader

This technology powerhouse is at the front and centre of the Automotive market. For years, their solutions have underpinned the way motor dealers and manufacturers conduct business. From sales & marketing, through to workshops, finance and aftersales, their software plays a significant part in every process.

The automotive world is changing. The digital transformation in the market is gathering real pace and the way consumers buy cars is changing.

Automotive retailers are investing considerably to enable their business to keep pace. This innovative, solution led business is perfectly placed to support them on their journey.

About The Opportunity:

You will be in an enviable position and part of this exciting new UK drive for the business, but benefit from the knowledge gained from this user intuitive products success that’s spanned over 25 years, together with the financial stability of its global investors.

With a broad and comprehensive induction programme you will be given some of the very best product training together with industry leading training/coaching methodology.

• You will work with some of the largest and most recognised brands in the automotive retail sector.
• Be instrumental from implementation to ‘Go Live’ and be an integral part of the DMS run out project.
• You will coach, train and develop the Aftersales or Accounts teams within the retail dealerships on the new DMS platform ready for ‘Go Live’.
• Support the aftersales dealer team and be the ‘product guru’ throughout the project.

About You:

You will come from either an automotive retail sales or aftersales dealer background with experience of working with retail dealership DMS platforms or work for a DMS provider and have a comprehensive understanding of the dealer/OEM environment.

You will work in an incredibly autonomous and responsible role which will involve working away from home in various parts of the UK.

• Previous DMS understanding is essential.
• Previous training/coaching experience an advantage.
• Excellent organisation and planning skills, with outstanding attention to detail.
• A proven background in improvement and problem-solving activities/projects.

Benefits:

• Company car
• Flexible benefits package