Customer Relationship Manager

Barchester Healthcare; Wealden; On-site; GBP 25,000 - 35,000; Full time

Job summary

Barchester Healthcare is seeking a Customer Relationship Manager to enhance occupancy in their prestigious care home. This role involves managing inquiries, networking, and utilizing sales and marketing strategies to drive success, alongside a dedicated management team. If you have a passion for sales and a desire to thrive in a supportive environment, this is the opportunity for you.

Benefits

Attractive salary with competitive commission structure

Access to retail and leisure discounts

Wellbeing support and Best Doctors Service

Opportunities for development

Qualifications

• Proven sales and marketing experience, preferably in healthcare.
• Ability to analyze data using Salesforce or similar CRM applications.
• Self-motivated and target-driven.

Responsibilities

• Manage enquiries to improve conversion rates and achieve occupancy targets.
• Network within the local community and support marketing activities.
• Represent Barchester and conduct informative tours of the home.

Skills

Sales and marketing experience

Excellent communication skills

Networking

Data analysis

Interpersonal skills

Tools

Salesforce

Microsoft Office (Excel, Powerpoint)

Job description

Join to apply for the Customer Relationship Manager role at Barchester Healthcare

4 days ago Be among the first 25 applicants

Join to apply for the Customer Relationship Manager role at Barchester Healthcare

Get AI-powered advice on this job and more exclusive features.

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.

Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care.

Rewards Package

Attritive salary, alongside a competitive commission structure

Access to a range of retail and leisure discounts

Access to a range of wellbeing support and Best Doctors Service

Opportunity to develop within a hugely supportive team

Responsibilities

Managing enquiries to improve the conversion rates and achieve occupancy targets

Excellent communication skills.

Networking within the local community to raise the profile of the home and generate enquiries

Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy

Identifying opportunities to improve sales and marketing performance

Need To Have

Have proven sales and marketing experience preferably in healthcare but not essential

Have the ability to analyse data on Salesforce or similar CRM application

Be self-motivated and target driven

Have interpersonal and professional qualities

Confident user of Microsoft Office (Excel/Powerpoint)

Full UK driving licence.

Need To Do

Represent Barchester and our state of the art home in a friendly and professional manner.

Responsible for all sales activity for the home.

Talking to potential new residents over the phone, and providing informative and welcoming tours of the home.

Engage with residents and relatives to understand their experience and requirements.

Respond to sales enquiries.

Actively generate leads and identify local marketing opportunities.

Maintain a contacts database.

Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at Barchester Healthcare by 2x

Get notified about new Customer Relations Manager jobs in Pevensey, England, United Kingdom.

Telephone Account Manager (12 months FTC)

Brighton And Hove, England, United Kingdom 3 days ago

East Sussex, England, United Kingdom 2 weeks ago

East Sussex, England, United Kingdom 1 week ago

Client Account Manager - Technology/Consumer Electronics

East Sussex, England, United Kingdom 3 months ago

Burgess Hill, England, United Kingdom 1 week ago

Brighton, England, United Kingdom 1 month ago

Brighton, England, United Kingdom 1 month ago

Brighton, England, United Kingdom 3 days ago

Royal Tunbridge Wells, England, United Kingdom 1 month ago

East Sussex, England, United Kingdom 1 week ago

Little London, England, United Kingdom 2 weeks ago

Key Account Manager - Strategic Enterprise Solutions

Brighton, England, United Kingdom 2 days ago

Brighton, England, United Kingdom 1 week ago

Brighton, England, United Kingdom 4 days ago

East Sussex, England, United Kingdom 1 week ago

Brighton, England, United Kingdom 1 day ago

Brighton, England, United Kingdom 6 days ago

Brighton, England, United Kingdom 13 hours ago

Little London, England, United Kingdom 3 weeks ago

Hove, England, United Kingdom 3 weeks ago

Key Account Manager – Large Fleet & Leasing

Highbrook, England, United Kingdom 2 weeks ago

Greater Brighton and Hove Area 1 week ago

Aveda Account Manager - Boots Brighton - 30H

Brighton, England, United Kingdom 5 days ago

Royal Tunbridge Wells, England, United Kingdom 10 hours ago

Little London, England, United Kingdom 1 month ago

Key Account Manager - Strategic Enterprise Solutions

Tonbridge, England, United Kingdom 2 weeks ago

Brighton And Hove, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.