Customer Relationship Management Developer

Harnham; England; Hybrid; GBP 70,000; Full time

Job summary

A leading media organization is seeking a skilled Customer Relationship Management Developer for a 12-month fixed-term contract. The role involves building and maintaining multi-channel campaigns in Adobe Campaign Classic while collaborating with CRM Managers and Designers. The ideal candidate will have 3–5 years of experience in Adobe Campaign, strong data workflow skills, and a proactive approach. This position offers a competitive salary of up to £70,000 with hybrid working options based in London.

Qualifications

• 3–5 years’ experience with Adobe Campaign (Classic essential).
• Strong skills in data workflows and audience segmentation.
• Ability to communicate effectively and be proactive.

Responsibilities

• Build and maintain campaigns in Adobe Campaign Classic.
• Translate briefs into workflows and automations.
• Champion data-driven solutions and troubleshoot issues.

Skills

Adobe Campaign (Classic)

Data workflows

Audience segmentation

Communication

Collaboration

Tools

Jira

Agile methodologies

Job description

Customer Relationship Management Developer

12-Month FTC

Up to £70,000

London Bridge, Hybrid

We’re looking for an experienced Adobe Campaign Developer to join a leading media organisation on a 12-month fixed-term contract. You’ll play a key role in delivering customer communications for two of the UK’s most iconic news brands during a particularly busy and exciting period.

The Role

You’ll collaborate closely with CRM Managers, Designers, and Strategists to build, test, and deliver multi‑channel campaigns across email, push, SMS, and in‑app. This is a hands‑on role that goes beyond execution — you’ll be part of planning discussions, advising on best practices, and shaping how campaigns are delivered.

What You’ll Do

• Build and maintain campaigns in Adobe Campaign Classic
• Translate briefs into workflows, automations, and audience logic
• Champion data‑driven solutions and troubleshoot technical issues
• Maintain campaign documentation and reusable templates
• Work collaboratively with CRM and marketing teams on strategy and execution
• Balance BAU activity with longer‑term automation and optimisation projects

What We’re Looking For

• 3–5 years’ experience working with Adobe Campaign (Classic essential)
• Strong skills in data workflows, audience segmentation, and QA
• Excellent communicator and collaborator – proactive and solutions‑focused
• Experience in subscription or membership‑based CRM environments desirable
• Familiarity with Agile, Jira, and testing methodologies

The Offer

• 12-month Fixed Term Contract
• Up to £70,000 per annum (pro rata)
• Hybrid working (London‑based team)
• Join a highly collaborative team as they prepare for an exciting platform transition

If you’re a technically skilled CRM Developer who enjoys being part of a creative, data‑driven environment — we’d love to hear from you.