Adobe Campaign Consultant

Intec Select; Greater London; Hybrid; GBP 29,000 - 49,000; Full time

Benefits offered by this job

Hybrid/Remote work

Private healthcare

25 days holiday + bank holidays

Company pension scheme

Cycle to work

Training & development

Job summary

Intec Select is seeking an Adobe Campaign Technical Consultant to lead client-facing delivery, build campaigns, and integrate Adobe Campaign with CRM systems. You will work directly with end clients to own day-to-day delivery on challenging projects and help implement or upgrade campaigns.

The role offers hybrid/remote work based in London, with a competitive salary up to £49,000 plus a 5% quarterly bonus and excellent benefits.

Qualifications

• Experience of working directly with end clients and owning delivery of day to day projects.
• Experience of technical support to clients and internal teams.
• Analytical thinker with strong problem solving skills.
• Excellent communication skills; able to explain technical ideas to non-technical people.

Responsibilities

• Build Campaigns and deliveries within the Adobe Campaign platform.
• Manipulate data for CRM activities via the front end interface.
• Educate clients on best practices for Adobe Campaign usage.
• Advise on platform elements and troubleshoot issues with clients.
• Produce documentation and training materials to support activity.
• Use a consultative approach to empower clients to resolve issues.
• Understand client marketing tech and map to Adobe Campaign capabilities.
• Champion key platform elements that differentiate Adobe Campaign.

Skills

Consultative delivery

Direct client delivery

Technical support

Analytical thinking

Strong communication

Rapport building

Team collaboration

Job description

A leading marketing consultancy that currently works alongside a number of global corporations such as ITV, Samsung and TUI (to name a few) is currently hiring a Technical Consultant possess capabilities in Adobe Campaign. This is a technically challenging opportunity where you will consult a number of prestigious corporations who are looking to implement/upgrade their CRM applications. The ideal candidate will be able to build campaigns, write liquid scripts and have strong understanding of liquid scripting.

This is an exciting/challenging position where you will work directly with the end clients owning the delivery of day to day projects. Our client is offering a basic salary up to £49,000 + Quarterly Bonus (5%) + Excellent Benefits with Hybrid/Remote working to be based in Southwark, London.

Core Responsibilities

The Adobe Campaign Technical Consultant will play a key role in helping clients implement, operate and run Adobe Campaign solutions. Sometimes building from scratch and often integrating it with their CRM system, and help set up programs and CRM capabilities.

Day-to-Day Responsibilities

• Building Campaigns and deliveries within the platform
• Manipulating data within the front end interface for use in CRM activities
• Educating clients on best practice use of Adobe Campaign
• Advising clients on how to use multiple elements of the platform
• Troubleshooting issues via hands on one-to-one deskside coaching sessions
• Producing documentation and training materials to support activity
• Using a consultative approach to help the client build confidence in the platform
• Understanding other marketing technology used by the client and finding the comparable methods by which functionality would be achieved within Adobe Campaign
• Championing the key elements of the platform that differentiate Adobe Campaign from other products
• Helping the client execute day to day activities by means of empowering them to find, debug and resolve issues themselves with assistance

Skills

• A consultative approach to delivery of projects and development
• Experience of working directly with end clients and owning delivery of day to day projects
• Experience of technical support to clients and internal teams
• Analytical thinker, with strong problem solving skills
• Good communication skills; with ability to articulate ideas, problems and technical solutions in a way that non-technical people can understand
• Ability to build rapport with clients
• Enjoy working in a team, where you can listen, contribute ideas and constantly learn.

Benefits Package

• A competitive salary between £40,000 to £47,500
• Profit-based company bonus scheme
• Fully funded private healthcare scheme.
• 25 days holiday each year, plus bank holidays.
• Company pension scheme.We operate a number of other benefit schemes that include, cycle to work, childcare vouchers, online training and a travel card loan scheme.