Customer Relations Administrator - 12 Month Contract (Stoke)

Davies; Stoke-on-Trent; Remote; GBP 18.000 - 23.000; Vollzeit

Benefits dieser Stelle

Pension: 5% employee + 5% employer

Cycle to Work Scheme

My Choices at Davies – discounts

Life assurance: x4

Enhanced maternity/paternity pay

Flexible working

Employee volunteering programme

Zusammenfassung

Davies are looking to recruit a Customer Relations Administrator to join our team on a 12 month contract in our Stoke office. As a Customer Relations Administrator, you’ll be ensuring our policyholders and clients receive exceptional service and a speedy resolution to their insurance claim queries.

There are no specific qualifications required; transferable skills and qualities are valued. You’ll coordinate data subject access requests, maintain data records, and ensure compliance across systems.

Qualifikationen

• Experience handling data subject access requests is advantageous.
• Excellent written and verbal communication, professional style.
• Strong administrative skills and attention to detail.

Aufgaben

• Communicating professionally with customers, insurers, suppliers and colleagues.
• Coordinate the collation of data relevant to data subject access requests.
• Efficiently handle client and policyholder queries and follow procedures.
• Ensure compliance with contractual and regulatory requirements.
• Record full and accurate updates within our systems.
• Contribute to a happy team working environment.

Kenntnisse

Professional communication

Administrative skills

Attention to detail

Numeracy

Literacy

IT skills

Proactive attitude

Data subject access requests

Jobbeschreibung

Davies are looking to recruit a Customer Relations Administrator to join our team on a 12 month contract in our Stoke office. As a Customer Relations Administrator, you’ll be ensuring our policyholders and clients receive exceptional service and a speedy resolution to their insurance claim queries.

There are no specific qualifications required; transferable skills and qualities are valued. You’ll coordinate data subject access requests, maintain data records, and ensure compliance across systems.