Customer Relations Administrator - 12-Month Contract (Stoke)

Davies; Preston; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pension: 5% employee and 5% employer

Cycle to Work Scheme

Life assurance: x4

Job summary

Davies are recruiting a Customer Relations Administrator on a 12 month fixed term contract in our Stoke office. You will ensure policyholders and clients receive exceptional service and speedy resolutions to insurance claim queries.

There are no strict qualifications required; transferable skills and qualities are valued, with potential experience in data subject access requests and a professional communication style.

Qualifications

• Experience with data subject access requests is advantageous
• Professional and adaptable written and verbal communication
• Efficient administrative skills with a keen eye for detail

Responsibilities

• Communicating professionally with customers, insurers, suppliers and colleagues across the country
• Assessing and acknowledging data or information requests as appropriate
• Co-ordinate the collation of all data relevant to data subject access requests
• Efficiently handling client and policyholder queries following standard procedures
• Ensuring compliance with contractual and regulatory requirements
• Recording full and accurate updates within our systems
• Contributing to a happy team working environment

Skills

Communication

Administrative skills

Attention to detail

Numeracy & IT

Proactive attitude

Job description

Davies are recruiting a Customer Relations Administrator on a 12 month fixed term contract in our Stoke office. You will ensure policyholders and clients receive exceptional service and speedy resolutions to insurance claim queries.

There are no strict qualifications required; transferable skills and qualities are valued, with potential experience in data subject access requests and a professional communication style.