Customer Loyalty Advisor (Hybrid) – Growth & Perks

Admiral Group Plc; Cardiff; Híbrido; GBP 24.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free shares up to £3,600 yearly

Holiday entitlement 33–38 days

Hybrid/Remote working

Descripción de la vacante

Admiral Group Plc is seeking Customer Advisors to join our lively Customer Loyalty team in a hybrid role split between home and office. You will chat with customers by phone, provide exceptional service, and follow compliance standards in a regulated insurance environment.

You’ll receive training, a base salary of £26,300, and monthly incentives, with a benefits package designed to support work-life balance and development.

Formación

• Passion for delivering great customer service.
• Strong communication skills.
• Team player with a collaborative mindset.
• Motivated, target-driven and eager to develop.
• Resilience to handle challenging calls.
• Willingness to work in a hybrid office/remote setting.

Responsabilidades

• Handle calls from current customers to assist with renewals and cover options.
• Provide excellent service while following regulatory compliance.
• Assist customers with inquiries, pricing and policy details, resolving general queries.
• Contribute to a positive, supportive team culture in a hybrid work environment.

Conocimientos

Customer service

Communication

Team player

Motivated

Learn & develop

Resilience

Descripción del empleo

Admiral Group Plc is seeking Customer Advisors to join our lively Customer Loyalty team in a hybrid role split between home and office. You will chat with customers by phone, provide exceptional service, and follow compliance standards in a regulated insurance environment.

You’ll receive training, a base salary of £26,300, and monthly incentives, with a benefits package designed to support work-life balance and development.