Customer Logistics Co-Ordinator - 6 Month FTC

Polytec Personnel Ltd; Witchford; Hybrid; GBP 36,000 - 45,000; Full time

Job summary

Polytec Personnel Ltd. Ely-based client seeks a Customer Logistics Coordinator on a 6-month fixed-term contract. You will manage end-to-end orders and deliveries across an international region, coordinating parts and replacements with cross-functional teams.

Responsibilities include arranging international transport, maintaining ERP data, and collaborating with 3PLs to meet service levels.

Qualifications

• Experience in logistics or supply chain operations.
• Experience in international supply chains and healthcare-like regulated settings.
• Good understanding of ERP-driven processes.
• Experience with international 3PL and warehousing partners.
• ERP experience with NetSuite or SAP.
• Strong customer service and stakeholder management.
• Analytical, proactive problem solving mindset.
• Ability to multitask and adapt to changing priorities.
• Excellent teamwork and communication skills.
• A degree or equivalent professional logistics experience.

Responsibilities

• Manage customer orders from receipt through to delivery.
• Coordinate delivery programmes across internal teams.
• Arrange international transport and shipping documentation.
• Collaborate with 3PL and warehousing providers to meet service levels.
• Manage short-term supply and demand to support customer requirements.
• Maintain accurate ERP and business data across systems.
• Identify supply/inventory issues and proactively resolve them.
• Build relationships with distributors and third parties.
• Support customer returns and the wider logistics team.

Skills

Logistics experience

Customer service

ERP experience

International supply chain

Stakeholder management

Analytical thinking

Education

Degree in logistics or related field

Tools

NetSuite

SAP

Job description

Location: Ely (CB6)

Work Type: 6 month fixed term contract

Hours: 37.5 hours per week, Monday - Friday, hybrid options available (minimum 3 days per week on site)

Salary: £36,000 - £45,000 per annum, depending on experience

Job Reference: 36327

Our Ely based client is seeking an experienced Customer Logistics Coordinator on a 6 month fixed term contract. You will be responsible for end-to-end order management and customer deliveries across an international region, coordinating finished goods, spare parts and replacement units. Working closely with commercial, customer service and supply chain teams, you will help ensure products reach customers efficiently and on time.

Responsibilities

• Manage customer orders from receipt through to delivery
• Coordinate customer delivery programmes across multiple internal teams
• Arrange international transport and prepare relevant shipping documentation
• Work with third-party logistics providers and warehousing teams to meet agreed service levels
• Manage short-term supply and demand to support customer requirements
• Maintain accurate information across ERP and business systems
• Identify potential supply chain or inventory issues and proactively resolve them
• Build effective relationships with distributors and other third parties
• Support customer returns and the wider logistics team as required

Requirements

• Previous experience within logistics, supply chain or customer service
• Experience working within an international supply chain, ideally within healthcare or a similarly regulated environment
• Good understanding of supply chain processes within an ERP environment
• Experience working with international 3PL and warehousing providers
• ERP experience, ideally NetSuite or SAP
• Strong customer service and stakeholder management skills
• An analytical and proactive approach to problem solving
• Ability to multitask and respond effectively to changing priorities
• Excellent teamwork and communication skills
• A relevant degree or equivalent professional logistics experience