Customer Integration Engineer - Gaming Platform (Hybrid)

Rise Technical

Crawley

Ibrido

GBP 50.000 - 60.000

Tempo pieno

2 giorni fa
Candidati tra i primi

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Vantaggi offerti da questo lavoro

36 days holiday
Private medical insurance
Pension
More benefits

Descrizione del lavoro

Rise Technical is seeking a hands-on customer-focused engineer to support evaluation, onboarding, integration, and production readiness for gaming platform adoption across EMEA and international markets.

You will troubleshoot complex hardware, software, and OS issues while developing tools, scripts, and documentation to aid platform adoption and customer success. Some travel to customers and events is required.

Competenze

  • Experience in a customer-facing technical engineering role.
  • Strong Windows and/or Linux troubleshooting skills.
  • Background in hardware/software integration, embedded systems or industrial PCs.
  • Knowledge of programming or scripting languages such as C, C++, C#, Rust or Python.
  • Excellent communication skills with technical and non-technical stakeholders.

Mansioni

  • Support customer evaluation, onboarding, integration and production readiness activities.
  • Troubleshoot complex hardware, software and operating system issues.
  • Deliver technical workshops, demonstrations and onboarding sessions.
  • Develop and maintain integration tools, scripts and example applications.
  • Create technical documentation and provide feedback to product and engineering teams.
  • Occasional travel to customers, internal sites and industry events.

Conoscenze

Windows troubleshooting
Linux troubleshooting
Customer-facing
Communication skills
Cross-functional collaboration
Technical workshops

Strumenti

C
C++
C#
Rust
Python

Descrizione del lavoro

Rise Technical is seeking a hands-on customer-focused engineer to support evaluation, onboarding, integration, and production readiness for gaming platform adoption across EMEA and international markets.

You will troubleshoot complex hardware, software, and OS issues while developing tools, scripts, and documentation to aid platform adoption and customer success. Some travel to customers and events is required.

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