Customer Integration Engineer

Rise Technical Recruitment Ltd; Slaugham; Hybrid; GBP 50,000 - 60,000; Full time

Benefits offered by this job

36 days holiday

Private medical insurance

Pension

Job summary

Rise Technical Recruitment Ltd. is seeking a Customer Integration Engineer to join an international team in Crawley on a hybrid basis (3 days per week).

The role focuses on helping global customers evaluate, onboard and productionize gaming platform integrations, while developing tools and documentation to scale adoption and support. You will work across hardware, OS and software environments, delivering workshops and supporting customers through integration challenges with engineering and

Qualifications

• Experience in a customer-facing technical engineering role.
• Strong Windows and/or Linux troubleshooting skills.
• Background in hardware/software integration, embedded systems or industrial PCs.
• Knowledge of programming or scripting languages such as C, C++, C#, Rust or Python.

Responsibilities

• Support customer evaluation, onboarding, integration and production readiness activities.
• Troubleshoot complex hardware, software and operating system issues.
• Deliver technical workshops, demonstrations and onboarding sessions.
• Develop and maintain integration tools, scripts and example applications.
• Create technical documentation and provide feedback to product and engineering teams.
• Occasional travel to customers, internal sites and industry events.

Skills

Customer-facing

Windows troubleshooting

Linux troubleshooting

Hardware integration

Scripting / programming basics (C/C++,

Job description

Customer Integration Engineer
£50,000 - £60,000 + 36 Days Holiday + Private Medical Insurance + Pension + More Benefits
Crawley - Hybrid (3 days per week)
Are you a customer-focused engineer with strong Windows/Linux troubleshooting skills who wants to work at the forefront of gaming platform integration, helping global customers bring innovative products to market while developing tools, software solutions and integration technologies?

This is an exciting opportunity to join a growing customer engineering team supporting the adoption of advanced gaming platforms across EMEA and international markets. You'll work directly with customers throughout evaluation, onboarding, integration and production readiness phases, helping them overcome technical challenges and accelerate deployment.

The position offers a varied mix of customer engagement, technical problem solving and software enablement. You'll investigate complex issues across hardware, operating systems and software environments while collaborating closely with engineering, product and commercial teams.

Alongside customer integration activities, you'll contribute to integration tools, scripts, OS images, documentation and best-practice resources that improve platform adoption and customer experience at scale.

This role is ideal for a hands-on engineer who enjoys customer interaction, technical troubleshooting, continual improvement and cross-functional collaboration within an international technology environment.

The Role:

• Support customer evaluation, onboarding, integration and production readiness activities
• Troubleshoot complex hardware, software and operating system issues
• Deliver technical workshops, demonstrations and onboarding sessions
• Develop and maintain integration tools, scripts and example applications
• Create technical documentation and provide feedback to product and engineering teams
• Occasional travel to customers, internal sites and industry events

The Person:

• Experience in a customer-facing technical engineering role
• Strong Windows and/or Linux troubleshooting skills
• Background in hardware/software integration, embedded systems or industrial PCs
• Knowledge of programming or scripting languages such as C, C++, C#, Rust or Python
• Excellent communication skills with technical and non-technical stakeholders

Reference number:BBBH280804

We are an equal opportunities company and welcome applications from all suitable candidates.