Customer-Focused Team Member | Flexible Hours & Perks

Hollywoodbowlgroup; Glasgow; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Extra 50p/hour bonus

Apprenticeship programmes

In-house training

Additional holiday with service

Free game vouchers

Staff discounts on food & drinks

Team Member Support Programme

Long service awards

Charity donation on induction

Healthcare cash plan

Job summary

Hollywood Bowl Group is seeking enthusiastic Team Members to help create memorable experiences for customers in our UK centres. You will join a fast-paced leisure environment, delivering exceptional service across reception, lanes, food & drink areas, and events.

The role offers ongoing training, career progression, and benefits including annual bonuses and staff discounts. Shifts vary across centres, with typical patterns including weekdays and weekends.

Qualifications

• Experience delivering friendly, high-energy customer service.
• Ability to communicate at all levels with customers and colleagues.
• Willingness to work flexible shifts, including evenings and weekends.

Responsibilities

• Greet and assist customers in a fast paced leisure environment.
• Provide excellent service at reception, lanes or food & drink areas as needed.
• Work across key centre areas to support the customer journey.
• Attend training and development opportunities to progress within the company.

Skills

Customer service

Energetic

Team player

Flexible hours

Communication

Job description

Hollywood Bowl Group is seeking enthusiastic Team Members to help create memorable experiences for customers in our UK centres. You will join a fast-paced leisure environment, delivering exceptional service across reception, lanes, food & drink areas, and events.

The role offers ongoing training, career progression, and benefits including annual bonuses and staff discounts. Shifts vary across centres, with typical patterns including weekdays and weekends.