Customer-Centric Team Member — Fast-Paced Fun + Perks

Hollywood Bowl; Old Warren; On-site; GBP 12,000 - 14,000; Full time

Benefits offered by this job

Extra 50p/hour pay

Apprenticeship programmes

In-house management training

Pension plan

Additional holidays with service

Ongoing training and development

Free game vouchers

Food discount 30%

Staff discount during shifts

Team Member Support Programme

Charity donation on induction

Enhanced family leave

Healthcare cash plan

Job summary

Hollywood Bowl Group is seeking enthusiastic Team Members to be at the heart of the customer journey in our busy bowling centres across the UK. You may greet guests, host parties, and serve food and drinks while delivering engaging, energetic service that makes visits memorable.

We offer benefits including a weekly pay element of 50p extra per hour, apprenticeship programmes, in-house training, pension options, enhanced leave with service, and ongoing development opportunities, plus staff

Qualifications

• Great customer service and ability to communicate at all levels.
• High energy and ability to work in a fast-paced environment.
• Friendly, supportive team player.
• Flexibility with hours and shift patterns.
• Basic literacy and numeracy skills.

Responsibilities

• Welcoming customers at reception or hosting parties.
• Serving food & drinks and ensuring a fun, value-for-money experience.
• Providing support across the centre as needed.
• Occasionally working in the kitchen.

Skills

Customer service

High energy

Team player

Flexible hours

Literacy & numeracy

Job description

Hollywood Bowl Group is seeking enthusiastic Team Members to be at the heart of the customer journey in our busy bowling centres across the UK. You may greet guests, host parties, and serve food and drinks while delivering engaging, energetic service that makes visits memorable.

We offer benefits including a weekly pay element of 50p extra per hour, apprenticeship programmes, in-house training, pension options, enhanced leave with service, and ongoing development opportunities, plus staff