Customer‑Focused Security Officer — SIA Licensed

Mitie; Dixton; Sur place; GBP 16 000 - 23 000; Plein temps

Résumé du poste

Mitie Group is seeking a Security Officer for Waitrose to provide reliable security and exceptional customer service at the site in the UK. The role requires presenting a professional image, handling incidents calmly, and acting as the first point of contact for customers, staff, and visitors.

You will protect property and people while maintaining high security standards. Applicants should have excellent communication, strong attention to detail, and the ability to work independently or as part

Qualifications

• Reliable and professional attitude.
• Excellent customer service and communication skills.
• Strong attention to detail.
• Ability to remain vigilant and proactive.
• SIA licence preferred/required.
• Previous security experience desirable.

Responsabilités

• Protect our customer's property, people and assets by providing security services per the site's published AI's.
• Meet/exceed KPIs and SLAs for the customer, ensuring high-quality service.
• undertak**e** additional training for self-development and licence renewal.
• Comply with policies, UK law, and safety regulations; follow instructions and procedures.
• Maintain professional conduct, complete incident notebooks, and report incidents promptly.

Connaissances

Customer service

Communication

Attention to detail

Vigilance

Calm under pressure

Teamwork

Formation

SIA licence

Description du poste

Mitie Group is seeking a Security Officer for Waitrose to provide reliable security and exceptional customer service at the site in the UK. The role requires presenting a professional image, handling incidents calmly, and acting as the first point of contact for customers, staff, and visitors.

You will protect property and people while maintaining high security standards. Applicants should have excellent communication, strong attention to detail, and the ability to work independently or as part