Retail Security Officer: Full Training & SIA Licence

Mitie; West of England; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Save As You Earn

Share Incentive Plan

Cycle to Work

Life Assurance

Childcare Vouchers

Job summary

Mitie is seeking a Retail Security Officer to protect the Waitrose store, its people and assets while delivering excellent customer service. The role includes full and extensive training, including MAYBO, and a company-funded SIA licence renewal.

You’ll work with the NOC and use body-worn cameras and reporting tools to ensure incidents are documented. Join a supportive Mitie-Waitrose team with a strong focus on customer service, compliance and professional development in a fast-paced retail

Qualifications

• Previous security experience
• SIA License
• Excellent communication skills at all levels
• Energy and enthusiasm

Responsibilities

• To be aware of and ensure compliance with all policies and legal/regulatory requirements as directed by the Security Account Manager and UK Law.
• Fully engage with National Operations Centre (NOC) and Mitie management and use of all technology provided, including body cams and incident reporting devices.
• Fully complete all tasks on site as defined within the Assignment Instructions (AIs).
• Proactively refer to the Assignment Instructions and suggest amendments to improve service.
• Obtain and wear the front-line licence (Security Guarding or Door Supervision) at all times and complete mandatory courses.
• Work in a systematic, methodical, and orderly way.

Skills

Security experience

SIA Licence

Communication

Energy

Job description

Mitie is seeking a Retail Security Officer to protect the Waitrose store, its people and assets while delivering excellent customer service. The role includes full and extensive training, including MAYBO, and a company-funded SIA licence renewal.

You’ll work with the NOC and use body-worn cameras and reporting tools to ensure incidents are documented. Join a supportive Mitie-Waitrose team with a strong focus on customer service, compliance and professional development in a fast-paced retail