SIA-Licensed Security Officer — Store Safety & CCTV

Mitie; Gosport; On-site; GBP 16,000 - 23,000; Full time

Job summary

Waitrose Gosport is recruiting for a security officer to safeguard customers and staff. The role involves patrolling the store, deterring theft and disorder, and recording incidents using the SMART system.

You will wear the full uniform, hold a valid SIA licence, and liaise with store management and police when required. Experience in customer service and excellent communication skills are essential to handle diverse situations in a busy retail environment.

Qualifications

• Frontline security guarding and customer service experience required.
• A clear, verifiable five-year employment/education history.
• Excellent written and verbal communication skills.

Responsibilities

• Protect customers and colleagues from abuse and deter violence.
• Patrol the store and perform area checks per site instructions.
• Record suspicious activity using the SMART system and inform management.
• Complete CCTV reviews and assist in loss prevention efforts.
• Wear full uniform with valid SIA licence and ID badges, and report incidents promptly.

Skills

Strong communication

Customer service experience

Adaptable communication

Tech capability

Education

Five year work/history

Job description

Waitrose Gosport is recruiting for a security officer to safeguard customers and staff. The role involves patrolling the store, deterring theft and disorder, and recording incidents using the SMART system.

You will wear the full uniform, hold a valid SIA licence, and liaise with store management and police when required. Experience in customer service and excellent communication skills are essential to handle diverse situations in a busy retail environment.