Retail Security Pro - On-Site, SIA Licensed, Full Training

Mitie; Stroud; On-site; GBP 18,000 - 25,000; Full time

Job summary

Mitie is hiring a Retail Security Officer to protect the Waitrose store, its people and assets while delivering excellent customer service. The role includes full training, SIA licence renewal, and company-funded benefits under Mitie and Waitrose values. Equipment like body cameras and incident reporting devices will be used on site.

You will work with the NOC and management to ensure compliance, report incidents, and maintain high standards of security and customer service.

Qualifications

• Front-line licence in Security Guarding or Door Supervision is required
• Proven security experience preferred
• Excellent communication at all levels essential

Responsibilities

• Protect the Waitrose store, its people and assets using Mitie and Waitrose values
• Respond to incidents and report using on-site technology and mobile devices
• Complete tasks as defined in Assignment Instructions (AI's)
• Ensure compliance with UK law and regulatory requirements
• Engage with National Operations Centre (NOC) and management
• Maintain professional conduct in challenging situations and document incidents

Skills

SIA License

Security experience

Communication skills

Job description

Mitie is hiring a Retail Security Officer to protect the Waitrose store, its people and assets while delivering excellent customer service. The role includes full training, SIA licence renewal, and company-funded benefits under Mitie and Waitrose values. Equipment like body cameras and incident reporting devices will be used on site.

You will work with the NOC and management to ensure compliance, report incidents, and maintain high standards of security and customer service.