Customer-Focused Retail Associate | Sales & Service

JD Sports Fashion PLC; Penrith; Remote; GBP 18,000 - 24,000; Full time

Job summary

JD Sports in Penrith is seeking a Store Colleague to deliver outstanding customer experiences daily. You’ll greet customers, help with product information, keep displays sharp, replenish stock, and work with the team to ensure smooth store running and high presentation standards.

Join a fast-paced retail environment, learn new skills, and contribute to the store’s success while developing your career in a supportive team.

Qualifications

• Experience delivering excellent customer service.
• Able to adapt communication style to different customers.
• Willingness to learn new skills and follow company processes.

Responsibilities

• Deliver a positive, welcoming experience for customers.
• Identify customer needs and promote suitable products.
• Maintain high standards of customer service and presentation.
• Keep shop floor displays clean, organised and stocked.
• Process transactions and assist with deliveries as required.
• Use in-store systems to support daily store operations.

Skills

Customer service

Teamwork

Organisation

Communication

Willingness to learn

Job description

JD Sports in Penrith is seeking a Store Colleague to deliver outstanding customer experiences daily. You’ll greet customers, help with product information, keep displays sharp, replenish stock, and work with the team to ensure smooth store running and high presentation standards.

Join a fast-paced retail environment, learn new skills, and contribute to the store’s success while developing your career in a supportive team.