Customer-Focused Retail Associate

JDSports; Bradford; On-site; GBP 21,000 - 25,000; Full time

Job summary

JDSports is seeking a Store Colleague to join our Bradford team. You’ll greet customers, assist with product information, keep displays sharp, replenish stock, and help run the store smoothly with high service standards.

In this fast-paced retail role, you’ll learn new skills, work with a supportive team, and contribute to meeting sales goals while upholding the brand’s presentation and customer care standards.

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquires and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Adaptability & communication

Customer engagement

Organisational skills

Collaborative working

Learning & compliance

Job description

JDSports is seeking a Store Colleague to join our Bradford team. You’ll greet customers, assist with product information, keep displays sharp, replenish stock, and help run the store smoothly with high service standards.

In this fast-paced retail role, you’ll learn new skills, work with a supportive team, and contribute to meeting sales goals while upholding the brand’s presentation and customer care standards.