Customer-Focused Retail Associate

JD Sports Fashion PLC; Nottingham; On-site; GBP 12,000 - 17,000; Full time

Job summary

JD Sports Fashion PLC in Nottingham is seeking a Store Colleague to help deliver an outstanding customer experience on the shop floor. You will greet customers, keep displays sharp, replenish stock and support daily store operations.

You will work with a supportive team, learn new skills, and contribute to high service standards that JD Sports is known for. This role offers a stepping stone for your retail career.

Qualifications

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Identify customer needs, recommend suitable products, and promote complementary items to meet team sales objectives.
• Maintain high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean and well maintained.
• Replenish stock and ensure products are available and correctly displayed.
• Process transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support day-to-day running.
• Support with additional duties and tasks, as reasonably required.

Skills

Customer focus

Communication skills

Teamwork

Organisational skills

Willingness to learn

Job description

JD Sports Fashion PLC in Nottingham is seeking a Store Colleague to help deliver an outstanding customer experience on the shop floor. You will greet customers, keep displays sharp, replenish stock and support daily store operations.

You will work with a supportive team, learn new skills, and contribute to high service standards that JD Sports is known for. This role offers a stepping stone for your retail career.