Customer-Focused Operations Administrator

Go Traffic Management Limited; West of England; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Network Plus is seeking a Technical Administrator at Bristol Water HQ to support the Operations Support team, coordinating work with internal and external customers and managing the business and client database systems.

You will provide front-line telephone service, liaise with Supervisors and subcontract teams, input data into works management systems, generate routine reports, and help ensure safety, quality and timely delivery of programmes.

Qualifications

• Previous experience in an administrative role.
• Proficient IT skills in Microsoft Office.
• Ability to prioritise workload and work to tight deadlines.
• Exceptional attention to detail.

Responsibilities

• Provide a front-line telephone service to both internal and external customers.
• Liaise with Supervisors and sub-contract teams to ensure programmes are delivered and client requirements are met.
• Ensure that all client and operational requirements are met in a professional and efficient manner.
• Maintain timely and accurate input and uploading of information into the works management systems.
• Provide daily and weekly reports as required and ensure service levels are achieved.
• Support safety reporting in line with Company procedures.

Skills

Front-line telephone service

Microsoft Office

Workload prioritisation

Attention to detail

Job description

Network Plus is seeking a Technical Administrator at Bristol Water HQ to support the Operations Support team, coordinating work with internal and external customers and managing the business and client database systems.

You will provide front-line telephone service, liaise with Supervisors and subcontract teams, input data into works management systems, generate routine reports, and help ensure safety, quality and timely delivery of programmes.