Customer-Focused Auto Service Advisor | Flexible Hours

Sytner Group; Sheffield; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

33 days holiday

Maternity/Paternity Pay

Career Development

Long Service recognition

Car discounts

High Street Discounts

Gym discounts

Cycle to work

Volunteer day

Job summary

Sytner Land Rover Sheffield is seeking a motivated Service Advisor to join our team. You will be the vital link between customers and the workshop, advising on servicing and keeping customers updated at every stage. You will liaise with Technicians to ensure vehicles are ready on time and deliver exceptional customer care in a busy environment.

The role involves talking to customers, building rapport, and identifying needs. Weekend shifts are included to provide top service to our customers.

Qualifications

• Experience as a busy Service Advisor within the Motor Trade is essential.
• Excellent organisational and administrative skills with attention to detail.

Responsibilities

• Provide outstanding customer care and act as the link between customers and workshop.
• Inform and consult on vehicle servicing and update customers at every stage.
• Liaise with Technicians/Workshop Control about vehicle statuses and ensure timely completion.
• Give best advice on products and services to customers.

Skills

Customer service

Organizational skills

Communication

Kerridge

Tools

Kerridge

Job description

Sytner Land Rover Sheffield is seeking a motivated Service Advisor to join our team. You will be the vital link between customers and the workshop, advising on servicing and keeping customers updated at every stage. You will liaise with Technicians to ensure vehicles are ready on time and deliver exceptional customer care in a busy environment.

The role involves talking to customers, building rapport, and identifying needs. Weekend shifts are included to provide top service to our customers.