Customer-Focused Admin & Order Coordinator

Hartley Resourcing Ltd; Park Gate; In loco; GBP 21.000 - 27.000; Tempo pieno

Descrizione del lavoro

Hartley Resourcing Ltd in the Locks Heath area is seeking an administrator with a focus on sales order processing and first class customer service. You will work as part of a small team, handling end-to-end tasks from setting up new customers to chasing payments and coordinating with internal teams.

The role provides variety, a supportive team environment, and opportunities to develop your administration and communication skills while building lasting customer relationships.

Competenze

• The role requires a can-do attitude and willingness to handle varied daily challenges.
• Knowledge of computer systems is important for sales order processing.

Mansioni

• Set up new customers in the system.
• Create and send out letters and documents.
• Coordinate with internal teams.
• Maintain a calendar of calls and emails with customers.
• Send payment reminders and chase payments.
• Fact-find why invoices are unpaid when necessary.
• Escalate complex queries to the client Account Managers.

Conoscenze

Computer systems knowledge

Descrizione del lavoro

Hartley Resourcing Ltd in the Locks Heath area is seeking an administrator with a focus on sales order processing and first class customer service. You will work as part of a small team, handling end-to-end tasks from setting up new customers to chasing payments and coordinating with internal teams.

The role provides variety, a supportive team environment, and opportunities to develop your administration and communication skills while building lasting customer relationships.