Sales Administrator & Coordinator - Customer-Driven Orders

FC Engineering Recruitment Ltd; Watford; On-site; GBP 27,000 - 35,000; Full time

Job summary

FC Engineering Recruitment Ltd is working with an established business in Watford, Hertfordshire, recruiting a Sales Administrator / Coordinator to join their team. This is a full-time, office-based role providing administrative support to the sales function and helping to manage customers, orders and internal processes.

The successful candidate will be well-organised, customer-focused and able to communicate clearly with customers and internal teams.

Qualifications

• Experience in sales administration, sales coordination or customer service.
• Strong organisational and time-management skills.
• Excellent written and verbal communication skills.
• Good attention to detail.
• Proficient IT skills including Microsoft Office.
• Experience with CRM or business management systems is advantageous.

Responsibilities

• Providing administrative support to the sales team
• Processing and managing customer orders
• Preparing quotations and sales documentation
• Responding to customer enquiries by phone and email
• Liaising with customers regarding orders, deliveries and requirements
• Updating internal systems and maintaining accurate records
• Coordinating with internal departments to progress orders
• Monitoring order progress and keeping customers updated
• Assisting with invoicing and other sales administration
• Maintaining customer information and documentation
• Supporting the sales team with general administrative tasks
• Helping to ensure a high level of customer service

Skills

Organisational skills

Time management

Communication skills

Attention to detail

Microsoft Office

Tools

CRM systems

Job description

FC Engineering Recruitment Ltd is working with an established business in Watford, Hertfordshire, recruiting a Sales Administrator / Coordinator to join their team. This is a full-time, office-based role providing administrative support to the sales function and helping to manage customers, orders and internal processes.

The successful candidate will be well-organised, customer-focused and able to communicate clearly with customers and internal teams.