Customer-First Retail Specialist & Styling Advisor

Anthropologie; Cambridge; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Discount off external gym memberships

Private Medical Insurance

Up to 40% employee discount

Season ticket loan

Cycle to work scheme

Development opportunities

Job summary

Anthropologie in Cambridge is seeking a team member to deliver exceptional customer experiences on the sales floor, connecting with shoppers and sharing product recommendations. You will support merchandising, stock flow, and omni-channel service, helping customers find sizes, colours, and placing orders when items are not in store.

Strong communication and a flexible, collaborative approach are valued as you contribute to a vibrant store environment.

Qualifications

• Experience in a retail environment is beneficial but not required.
• Strong communication skills to engage customers and share product knowledge.
• Ability to work as part of a team and support store initiatives.

Responsibilities

• Deliver exceptional customer experiences on the sales floor and engage customers in personalised conversations.
• Support selling culture by connecting with customers and sharing product suggestions.
• Assist with omni-channel service, including finding sizes/colors and placing orders for out-of-stock items.
• Contribute to stock flow, maintain store presentation, and understand merchandising updates.

Skills

Retail experience

Customer service

Communication skills

Team player

Job description

Anthropologie in Cambridge is seeking a team member to deliver exceptional customer experiences on the sales floor, connecting with shoppers and sharing product recommendations. You will support merchandising, stock flow, and omni-channel service, helping customers find sizes, colours, and placing orders when items are not in store.

Strong communication and a flexible, collaborative approach are valued as you contribute to a vibrant store environment.